Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to give website owners information about how their site is being used.

Cookies can be "persistent" (they remain on your device until they expire or are deleted) or "session" cookies (they are deleted when you close your browser). Cookies can also be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting).

In addition to cookies, we may also use similar technologies such as:

• Local Storage: Allows websites to store data locally on your device with no expiration date. Used for storing preferences and session information.
• Session Storage: Similar to local storage, but the data is cleared when the browser tab is closed.
• Pixels / Web Beacons: Small transparent images embedded in web pages or emails that help us track user activity and measure engagement.

This Cookie Policy applies to all these tracking technologies. When we refer to "cookies" in this policy, we include all similar technologies unless otherwise stated.

nuph.ai uses cookies for the following purposes:

Essential Cookies (Strictly Necessary)

These cookies are required for the basic operation of our platform. Without them, the Service cannot function properly. They include:

• Authentication cookies that keep you logged in during your session
• Security cookies that help protect against cross-site request forgery (CSRF) and other attacks
• Session management cookies that maintain your state as you navigate between pages
• Load balancing cookies that ensure optimal performance

These cookies do not require your consent under GDPR and the Spanish LSSI-CE, as they are strictly necessary for the provision of the Service.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with nuph.ai by collecting and reporting anonymous usage statistics. They help us identify which pages are most popular, how users navigate the site, and where users encounter issues. All data collected is aggregated and anonymous. These cookies include:

• Page view tracking
• Feature usage analytics
• Error and performance monitoring
• Session duration and bounce rate measurement

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. They include:

• Language and locale preferences
• User interface customization settings (e.g., dark/light mode, sidebar state)
• Previously entered form data for convenience

Marketing Cookies

nuph.ai does not currently use any marketing, advertising, or tracking cookies. We do not track you across other websites, and we do not share your browsing data with advertising networks. If this changes in the future, we will update this policy and request your explicit consent before placing any marketing cookies.

Some cookies on nuph.ai are placed by third-party services that we use to operate and improve the platform. These third parties may set cookies on your device when you interact with their services through our platform:

• Supabase (Authentication): Sets cookies related to user authentication and session management. These are essential cookies necessary for the Service to function. Privacy policy: supabase.com/privacy
• Stripe (Payment Processing): May set cookies when you interact with payment forms to process transactions securely and prevent fraud. Privacy policy: stripe.com/privacy

We carefully select our third-party partners and require them to comply with applicable data protection laws. However, we do not control the cookies set by these third parties. We recommend reviewing their respective privacy and cookie policies for detailed information about their practices.

We do not allow third-party advertising networks to place cookies on our platform.

You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies). You can manage your cookie preferences in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these controls in the "Preferences," "Settings," or "Privacy" section of your browser. Common actions include:

• Viewing and deleting existing cookies
• Blocking all cookies or only third-party cookies
• Configuring your browser to notify you when a cookie is being set
• Enabling "Do Not Track" signals

Here are links to cookie management instructions for common browsers:

• Google Chrome: Chrome cookie settings
• Mozilla Firefox: Firefox cookie settings
• Apple Safari: Safari cookie settings
• Microsoft Edge: Edge cookie settings

Important: If you disable or block essential cookies, some features of nuph.ai may not work correctly. For example, you may not be able to log in, maintain your session, or access certain functionalities.

If you clear all cookies from your browser, any preference cookies will also be removed, and you may need to reconfigure your settings on your next visit.

The following table provides details on the specific cookies used by nuph.ai:

Cookie Name	Type	Purpose	Duration
sb-access-token	Essential	Supabase authentication access token for user sessions	Session / 1 hour
sb-refresh-token	Essential	Supabase token refresh for maintaining authenticated sessions	7 days
sb-auth-token	Essential	Supabase session authentication state	Session
i18nextLng	Functional	Stores the user's selected language preference	Persistent
theme	Functional	Stores the user's display theme preference (light/dark)	Persistent
sidebar-collapsed	Functional	Remembers the sidebar collapse state in the application	Persistent
cookie-consent	Essential	Records whether the user has accepted the cookie policy	1 year

Note: This list is reviewed and updated periodically. The actual cookies set may vary slightly depending on the features you use and any updates to our platform or third-party services. "Persistent" cookies stored in local storage remain until manually cleared by the user.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or updates to applicable law. When we make changes:

• We will update the "Last updated" date at the top of this policy.
• For material changes (such as introducing new categories of cookies or new third-party cookie providers), we will notify you through a prominent notice on our website or via email.
• If new cookies require your consent, we will request it before placing them on your device.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies.

If you have any questions or concerns about this Cookie Policy or our use of cookies and similar technologies, please contact us:

• Company: Nuph Technologies S.L.
• Address: Barcelona, Spain
• Email: privacy@nuph.ai
• Data Protection Officer: dpo@nuph.ai

For more information about how we handle your personal data, please refer to our Privacy Policy. For general legal information about nuph.ai, please see our Legal Notice.