Everything you need to know

Click "Start free" on the homepage. Sign up with email or Google. No credit card required -- the free plan includes 50 credits to explore every feature.

Credits are nuph.ai's currency. Every action -- discovering a profile, AI enrichment, or generating a message -- consumes credits. Your plan determines your monthly allowance. Check usage on your dashboard anytime.

We offer three plans: Free ($0/mo, 50 credits), Starter ($29/mo, 500 credits), and Pro ($79/mo, 2,000 credits). All include the Chrome extension, AI enrichment, and personalized messaging.

After creating your account, visit the Chrome Web Store and search for "nuph.ai" or click the install link from your dashboard. Click "Add to Chrome" and the extension icon will appear in your toolbar instantly.

Absolutely. The Free plan gives you 50 credits per month with full access to every feature. No credit card needed to start exploring LinkedIn lead discovery, AI enrichment, and message generation.

nuph.ai extracts public profile data from LinkedIn search results. Define your target audience with filters like job title, location, company size, and industry. The platform collects matching profiles for review and enrichment.

No. nuph.ai works with both standard LinkedIn and Sales Navigator. However, Sales Navigator users get more advanced filters and access to a larger pool of prospects.

Yes. nuph.ai uses rate limiting, human-like behavior patterns, and smart pauses. We never take actions on your behalf -- we only read publicly available profile data.

Name, headline, current position, company, location, industry, education, skills, and profile summary. AI enrichment adds seniority estimates, communication preferences, and icebreaker topics.

Yes. Filter by job title, company, location, industry, company size, seniority level, and more. Sales Navigator users get additional filters like years in role and recent activity.

After discovering profiles, our AI analyzes each prospect to generate personality insights, communication style preferences, potential pain points, and recommended conversation topics for personalized outreach.

AI assigns each prospect a score from 0 to 100 based on how well they match your ideal customer profile. Factors include job title relevance, company size, industry alignment, and seniority level.

AI creates unique messages for each prospect by analyzing their profile, activity, shared connections, and company context. Choose from multiple tones and styles -- every message feels handcrafted.

Conversational AI that lets you ask questions about your prospects: "Best icebreakers for this person?" or "Summarize their career path." Like having a research assistant for every lead.

Yes. Set your preferred tone (professional, casual, friendly), message length, language, and specific instructions. The AI adapts to match your brand voice and outreach strategy.

Each plan includes a monthly allowance: Free (50), Starter (500), Pro (2,000). Credits are consumed by lead discovery, enrichment, and messaging. Unused credits do not roll over.

Yes. Upgrades are instant with immediate access to credits. Downgrades take effect at your next billing cycle. You keep current plan benefits until then.

Cancel anytime from Settings > Plans. Your account stays active until the end of the billing period, then reverts to the Free plan with 50 credits.

All major credit and debit cards (Visa, Mastercard, Amex) via Stripe. All transactions are encrypted and PCI compliant.

We offer a 14-day money-back guarantee on paid plans. If you're not satisfied, contact support and we'll process a full refund, no questions asked.

Enterprise-grade encryption for data in transit (TLS 1.3) and at rest (AES-256). Hosted on secure cloud platforms with SOC 2 compliance. We never share data with third parties.

Fully compliant. We only process publicly available LinkedIn data and provide tools for data subjects to request access or deletion. See our privacy policy for full details.

Yes. Request complete data deletion from your account settings or contact support. All personal data, prospect data, and usage history is permanently removed within 30 days.

Never. The extension only reads publicly visible profile data from pages you visit. Your LinkedIn session remains entirely under your control.

The Chrome extension works on Google Chrome and Chromium-based browsers (Edge, Brave, Arc). The web dashboard works on all modern browsers including Firefox and Safari.

We're working on a public API for Pro plan users. It will allow programmatic access to lead discovery, enrichment, and messaging features. Join the waitlist from your dashboard.

Failed jobs are automatically retried once. If it fails again, credits are refunded to your account. Check job status in Search Jobs for details and troubleshooting tips.