How can we help you?

Install the nuph.ai Chrome extension from your dashboard. Once installed, log into LinkedIn as you normally would. The extension securely connects your account, enabling all lead discovery and outreach features.

Credit balances update in real time after each operation. If you notice a discrepancy, refresh the page. Check credit transaction history in Account Settings. Server-side deductions may show a brief UI delay during peak traffic.

Go to Settings > Billing. You'll see all plans with a feature comparison. Upgrades apply immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.

Jobs usually complete within minutes. If it's been more than 10 minutes, check the job status in the Search Jobs tab. Cancel and retry if needed. Make sure your Chrome extension is up to date and you're logged into LinkedIn.

Yes, export as CSV from the Leads page using the export button. Filter by campaign, status, or tags before exporting. Campaign analytics can also be exported from the Campaigns section.

AI analyzes the target's profile information -- job title, company, skills, activity -- and generates personalized outreach messages. Customize tone, language, and style in campaign settings. Each message consumes credits based on your plan.

Try these steps: 1) Make sure you're on linkedin.com (not a cached page). 2) Refresh the page. 3) Check that the extension icon is active (not grayed out). 4) Reinstall the extension from your dashboard if the issue persists.

Go to Settings > Account in your dashboard. You can update your email address, change your password, and manage other profile settings. Changes take effect immediately upon saving.